If an order is damaged, incorrect or unsuitable, contact the supplier through the order page and retain the packaging and batch information. You can request a refund from your account and ask BarGarnish to review an unresolved issue.
Australian Consumer Law guarantees apply where required. A supplier’s policy cannot remove those rights. Refund requests are reviewed; submitting a request does not itself confirm a refund.
Owner review required: finalise response times, escalation contacts and refund responsibilities.
Contact the marketplace with questions.